How we use your personal information?

This Privacy Policy explains how Families Through Surrogacy collects, manages, uses and looks after any personal information supplied to us or data created by us about you (collectively referred to as “data”).  This includes any data that you provided directly to us, that you have requested from third parties or data that we have created about you as part of our process or to meet your on-going membership requirements.

At Families Through Surrogacy we will:

  • Keep your data safe and secure
  • Not sell to third parties any data that could identify you
  • Only share data with our partners if you have provided consent
  • Enable you to request change to or removal of your data at any time

Why do we collect and use your data?

To support your consultation application, your on-going membership of Families Through Surrogacy, your newsletter subscription, your event registration or your volunteer profile.  Relevant data about you is only shared with trusted individuals within the organisation under confidentiality agreements.

Families Through Surrogacy will not disclose any personal information unless we seek your consent or where such disclosure is legally authorised or required.

Types of data

  • Contact – name, address, email and phone numbers
  • Social Demographic – age, employment status
  • Families Through Surrogacy specific data – membership status & associated details, surrogacy journey status & associated details
  • Special data – Health, gender, sexual orientation, marital status
  • Financial – Membership fee payments, event registration payments, Consultation fee payments
  • Images – Images if provided by you or used with your consent.

How do we collect and create your data?

Data is usually collected from you directly; provided in documents, communications and images:

  • Documents – as completed by you
  • Communications – letters, voicemails, emails, texts and other forms of electronic correspondence
  • Commentary – consultation notes

Data collection processes are GDPR compliant.

You have the right not to provide the data that we request.  This may, however, delay or prevent you from:

  • proceeding with an application for a consultation
  • continuing your membership of Families Through Surrogacy
  • attending an event


Families Through Surrogacy may use your contact information to communicate with you about a range of topics, such as:

  • Your communication and marketing preferences
  • Families Through Surrogacy news, events, and general member requests
  • General surrogacy and egg donor community news and events

You have the right to opt-out of any communications we send to you.

How long do we keep your data?

As a financial or non-financial member, we will retain your data as long as you remain a member.  Subscription data and event registration data is retained for associated follow-up purposes, unless a request is received to not do so.

Cookies & Log Files

The Families Through Surrogacy website uses session cookies, which means that once the member or visitor closes their browser, the cookie terminates.

When you visit this website, our Internet Service Provider makes a record of your visit and maintains a log, but no critical or personal information is stored.


If you make a payment to Families Through Surrogacy your card information is not held by us. It is collected by our third-party payment processor (Stripe, PayPal, Eventbrite) who specialise in secure processing of online card transactions.

What if you want us to stop using your data?

Please Contact Us if you want to object to how we use your data, or ask us to delete it or restrict how we use it.

Changes to this Policy

This policy was last updated in March 2019.  Over time we may make changes to this policy and you will always be able to see in this section when it was last updated.  If we make significant changes then we will publicise these to our members and may communicate with you directly regarding them.