We do not normally give refunds if you simply change your mind or make a wrong decision. In relation to goods, you can access a refund where goods are faulty, have been wrongly described, or are different to the product purchased on the website. In relation to conference and seminar registrations, partial refunds are available in the event of sickness or other unavoidable commitments, where we are notified at least 5 working days prior to the event in question.

When purchasing from Families Through Surrogacy Limited, card details are transmitted through a secure server using Woo Commerce. Card data is not hosted by Families Through Surrogacy Limited after processing.